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2 years of experience

Skills

Cisco TCP/IP DNS HTTP DHCP OSPF Subnetting LAN WAN Windows Server 2024 Cisco Packet Tracer Technical Support Network Administration Troubleshooting

Experience

Technical Support Engineer

Bousahla

2026-01 -

Provide first‑line technical support for network and server infrastructure, handling incident tickets and troubleshooting hardware and software issues. Configure and maintain Cisco devices, including OSPF routing, VLANs, and subnetting. Manage Windows Server 2024 services, DHCP, DNS, and Active Directory. Collaborate with cross‑functional teams to ensure network availability and performance, delivering documented solutions and knowledge transfer.

Languages

Arabic

fluent

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Last updated: 9 hours ago